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One customer service shortcoming worth noting is Budget doesn’t guarantee its online reservations.If there’s a scheduling conflict, you may have to work with the manager of your local franchise to get a different truck than the one you reserved.We researched national and local truck companies to determine which are the best for our comparison, and we chose to focus on national companies that offer local and, in most cases, one-way service.I talked to Michael Keaton, senior director of communications for the American Moving & Storage Association to learn all the newest developments in the truck rental industry.
We recommend U-Haul as the best truck rental service for moving because it has the best truck selection and all the extra equipment we evaluated, like hand trucks, car carriers and furniture pads. U-Haul has five moving truck sizes as well as pickup trucks and cargo vans.
Enterprise rents furniture pads and a hand truck, but doesn’t rent car carriers or sell boxes.
You can buy additional protection if you’re nervous about driving a large vehicle full of valuables, but Enterprise doesn’t offer loading or unloading assistance.
According to our research, you get the best prices if you book as far in advance as possible and reserve a truck between Sunday and Thursday.
Budget also offers discounts to military personnel, students and seniors.